COVID-19 FAQs – Ski season 20/21

The last few months have been a rollercoaster for everyone, with many of our friends and family affected our thoughts go out to everyone.  As we look forward to next season, we can’t wait to ski with our guests, both old and new. We have created an industry-leading COVID-19 policy for bookings during the 20/21 season that allows you to book with confidence. Check out our COVID-19 FAQs to find out more.

What are the current rules for people entering and holidaying in France?

Currently,  France and regions of the UK are in lockdown or heading that way. All the nations of the UK are advising against any non essential travel. We are hopeful that the current restrictions will see an easing by Christmas allowing us to experience a “normal” winter. 

Will my ski holiday be “normal”?

We hope the ski season will happen as normal. Skiing has already been in full swing on the glaciers this summer, and that gave us a great view of what the winter will look like. The following controls were in place:

  • Masks are required on all public transport in France. All ski lifts are classed as public transport.
  • Masks are not required when skiing
  • Organised queues to promote social distancing (although with the incredible uplift in the Three Valleys, queues are few and far between)
  • There are significantly increased cleaning and sanitation regimes of all the public areas on the mountain

Huw and Lena have returned from New Zealand race coaching, so we have been able to get first-hand feedback on how ski resorts are managed COVID-19. This is invaluable and will help us tailor our ski lessons to better suit the situation.

Huw- “The resorts have social distancing in place as well as increased availability of hand gels. Here in New Zealand, the virus is under control, but everyone is still being vigilant. It has been quieter on the mountain, which has made for some epic ski days!”

With the current national restrictions in place many of the glaciers used for training and racing in this early part of the season have closed to all but elite athletes. This appears to be a short term measure in line with the “lockdowns”

What if we have to cancel our ski lessons?

As a team we decided we wanted a fair, straightforward and industry leading policy. Therefore, SnowLimits has created the best COVID-19 policy that any ski school is able to offer:
100% of payment fully refundable* if you cancel your lessons due to the following circumstances:
  1. You are unable to leave your country or enter France due to Covid-19 government travel restrictions, including requirements to quarantine on arrival or upon your return. 
  2. You have contracted Covid-19 and are unable to travel (medical cert required)
  3. Resort closure due to Covid-19

*For refunds made to clients who paid by card, the refund will be less the card processing fees.
*For clients who paid by bank transfer will receive 100% of the amount paid

For any cancellations or changes in bookings which are not Covid-19 related, our standard terms and conditions will apply.
We wanted to be as fair and as flexible as possible and put your ski holiday first.

How can I book my ski lessons for winter 20/21?

We are open for bookings for the winter 20/21 season. Send Sophie in our office an email on She will be able to guide you through the process. We believe that everyone’s needs and wants are unique, and the best way to give you what you want for your ski lessons is to discuss them with you. Your experience with us starts from the first email or phone call.

How are SnowLimits and the resorts preparing for the winter?

We will be carrying out regular risk assessments in the lead up to and during the ski season. Our private lessons will remain mostly unchanged, with the exception of our instructors carrying out extra hygiene and distancing measures during lessons. This may mean the hug or handshake you’re used to when you meet again won’t happen. Rest assured, our instructors with still be able to help you around the mountain where appropriate.

As for our Children’s group lessons, we currently provide the best ratio of instructors to pupils of any ski school. We will continue to keep these lessons small. Everyone who joins our kids ski lessons gets a SnowLimits Snood. Our instructors know that a ski holiday is the highlight of most children’s years; thus, they will remain the most fun and memorable experiences.

In the resorts that make up the Three Valleys: Courchevel, Meribel, La Tania, St Martin de Belleville, Les Menuires, and Val Thorens, there have been lots of planning meetings taking place to ensure that season runs as smoothly as normal. With the Three Valleys’ exceptional lift system, there will be a much better flow of people than most ski resorts, and queues will be reduced to a minimum. The lifts will undergo regular disinfectant cleaning during the day, and all lift stations will be equipped with hydroalcoholic gel.

Is now a good time to book a ski holiday?

It’s a great time to book a ski holiday (when is it ever a wrong time?). There are some great deals available at the moment as well as very cheap flights. We work closely with lots of chalet companies and know first-hand how excellent their service is. We have looked carefully at their COVID-19 policies and can help you find the best fit for your group. Please contact us for help if you need advice. We can also help with transfers and other services. We are committed to working with companies that share our high standards and will ensure you get the best service available.

Can I get travel insurance cover for COVID-19?

Yes, there are insurance companies that will give you various levels of cancellation and medical cover. We have looked at several for our own trips. We have created some information on what to look for in a policy:

Before you travel:

  • Cancellation due to you or a member of your party contracting COVID-19
  • A requirement to self-isolate during the time of departure
  • Flight cancellation, accommodation or resort closure

During holiday:

  • You are required to return home due to local lockdown rules
  • Additional accommodation costs if you are required to extend your trip due to COVID-19

Here is a list of some of the best insurance companies we have found offering various levels of COVID-19 cover, this list is regularly changing so please do check the fine print:

How can I get up-to-date travel and health information for my destination?

Alternatively, follow us on Facebook where we share useful and up to date articles regularly


We look forward to seeing you in the mountains this season and helping you to book your ski lessons!